:root{color-scheme:dark;--bg:#0c1018;--card:#141b27;--line:#273244;--text:#edf2fa;--muted:#94a3b9;--lime:#d3fb67;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-size:14px}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}a{color:inherit;text-decoration:none}button:disabled{cursor:default;opacity:.5}[hidden]{display:none!important}button:focus-visible,a:focus-visible{outline:2px solid var(--lime);outline-offset:3px}input,textarea,select{background:#0e1520;color:var(--text);border:1px solid var(--line);border-radius:10px;padding:12px;outline:none}input:focus,textarea:focus,select:focus{border-color:#91ac4a}label{display:flex;flex-direction:column;gap:8px;color:#b9c5d8;font-size:12px}h1,h2,p{margin:0}.brand{display:flex;gap:12px;align-items:center;font-size:15px;font-weight:800;letter-spacing:.3px}.brand small{display:block;font-size:9px;letter-spacing:2px;color:var(--muted);margin-top:5px;font-weight:500}.brand-icon{display:grid;place-items:center;background:var(--lime);color:#15200b;width:38px;height:38px;border-radius:12px;font-size:25px;font-weight:900}.primary{border:0;border-radius:10px;background:var(--lime);color:#17220d;padding:12px 18px;font-weight:750}.primary:hover{background:#e0ff90}.text-button{border:0;background:none;color:var(--muted);padding:8px}.text-button:hover{color:var(--text)}.login-screen{min-height:100dvh;display:grid;place-items:center;padding:24px;background:radial-gradient(ellipse at 65% 20%,#1e2a2033,transparent 65%)}.login-card{width:410px;max-width:100%;padding:36px;background:linear-gradient(140deg,#19242a,#131a26);border:1px solid #303c3b;border-radius:24px;box-shadow:0 30px 100px #0005}.login-card h1{font-size:29px;letter-spacing:-1px;margin:34px 0 10px}.login-card>p:not(.error){color:var(--muted);line-height:1.7;margin-bottom:26px}.login-card label{margin:16px 0}.login-card .primary{width:100%;margin:8px 0}.login-hint{display:block;color:var(--muted);font-size:11px;line-height:1.7;margin-top:12px}.error{color:#ffaaa0;font-size:12px;line-height:1.6}.workspace{display:flex;min-height:100dvh}.sidebar{width:222px;flex-shrink:0;padding:28px 18px;border-right:1px solid var(--line);background:#101620;display:flex;flex-direction:column;position:sticky;top:0;height:100dvh}.sidebar .brand{padding:0 4px}.sidebar-caption{font-size:9px;letter-spacing:1.5px;color:#718098;margin:44px 10px 14px}.nav-active,.nav-link{display:flex;align-items:center;gap:12px;padding:13px;border-radius:10px;font-size:13px}.nav-active{background:#263221;color:var(--lime)}.mini-count{margin-left:auto;border-radius:5px;background:#d3fb6720;padding:2px 6px;font-size:10px}.nav-link{color:var(--muted);margin-top:6px}.nav-link:hover{background:#1a2330;color:var(--text)}.sidebar-bottom{margin-top:auto;padding:16px 4px 0;border-top:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:5px;font-size:11px}.workspace main{padding:32px 36px 18px;min-width:0;flex:1;max-width:1800px}.desk-header{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:25px}.eyebrow{font-size:9px;letter-spacing:2px;color:var(--muted)}.desk-header h1{font-size:30px;letter-spacing:-1px;margin:9px 0 8px}.desk-header p{font-size:12px;color:var(--muted)}.connection{color:var(--lime);border:1px solid #34452d;border-radius:20px;padding:9px 13px;background:#1c281d;white-space:nowrap;font-size:11px}.connection.offline{color:#e8c486;border-color:#59442b;background:#2a221a}.notice{padding:12px 16px;color:#ffe1ad;border:1px solid #61482e;border-radius:10px;background:#2c231b;margin-bottom:16px;font-size:12px}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:24px}.stat{text-align:left;padding:17px 19px;background:var(--card);color:var(--text);border:1px solid var(--line);border-radius:14px}.stat>span{color:#c1cbda;font-size:12px}.stat strong{display:block;font-size:30px;letter-spacing:-1px;margin:9px 0 4px}.stat small{color:var(--muted);font-size:10px}.stat:first-child strong{color:var(--lime)}.stat:hover{border-color:#61763c}.desk{display:grid;grid-template-columns:315px minmax(0,1fr);height:calc(100dvh - 316px);min-height:440px;border:1px solid var(--line);background:var(--card);border-radius:17px;overflow:hidden}.inbox{display:flex;flex-direction:column;border-right:1px solid var(--line);min-height:0}.inbox-tools{padding:17px 14px 14px;border-bottom:1px solid var(--line)}.search{position:relative;display:block}.search span{position:absolute;top:7px;left:12px;color:var(--muted);font-size:23px}.search input{width:100%;padding-left:39px;font-size:12px}.filters{display:flex;gap:4px;flex-wrap:wrap;margin-top:12px}.filters button{font-size:10px;border:0;border-radius:6px;background:transparent;color:var(--muted);padding:7px 8px}.filters button.active{background:#d3fb6720;color:var(--lime)}.ticket-list{overflow:auto;flex:1;padding:7px}.ticket-row{width:100%;border:1px solid transparent;background:transparent;color:var(--text);border-radius:10px;padding:13px 11px;text-align:left;margin-bottom:4px}.ticket-row:hover{background:#1b2533}.ticket-row.selected{background:#243021;border-color:#4e6335}.ticket-row .row-heading{display:flex;align-items:center;gap:9px}.avatar{display:grid;place-items:center;flex-shrink:0;width:32px;height:32px;border-radius:10px;background:#2b3a4c;color:#dce9fa;font-weight:700;font-size:12px}.ticket-row h3{margin:0;font-size:12px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;max-width:135px}.ticket-row time{font-size:9px;color:var(--muted);margin-left:auto;white-space:nowrap}.ticket-row .preview{font-size:11px;color:#a6b3c6;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;margin:10px 0}.row-bottom{display:flex;justify-content:space-between;align-items:center;font-size:9px;color:#8291a8}.badge{display:inline-block;font-size:9px;padding:4px 7px;border-radius:5px;background:#253248;color:#aec9f5}.badge.new{background:#d3fb6720;color:var(--lime)}.badge.waiting{color:#e8c486;background:#e8c48615}.badge.closed{color:#aab6c6;background:#aab6c615}.pagination{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line);padding:6px 10px;font-size:10px;color:var(--muted)}.conversation{min-width:0;min-height:0;display:flex}.empty-state{margin:auto;text-align:center;padding:35px;color:var(--muted)}.empty-symbol{width:58px;height:58px;display:grid;place-items:center;font-size:28px;color:var(--lime);border-radius:17px;background:#d3fb6710;margin:0 auto 20px}.empty-state h2{color:var(--text);font-size:17px;margin-bottom:12px}.empty-state p{font-size:12px;line-height:1.8}.ticket-detail{display:flex;flex-direction:column;width:100%;min-height:0}.conversation-header{padding:19px 22px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);flex-wrap:wrap}.person{display:flex;gap:11px;align-items:center;min-width:0}.person .avatar{width:39px;height:39px;font-size:15px}.person h2{font-size:14px;word-break:break-word;max-width:360px}.person p{font-size:10px;color:var(--muted);margin-top:6px}.status-control{font-size:9px;gap:5px}.status-control select{font-size:11px;padding:7px 10px;max-width:150px}.context{display:flex;gap:8px;flex-wrap:wrap;padding:12px 22px;background:#111823;border-bottom:1px solid var(--line)}.context span{font-size:10px;color:#a9b8cc;border:1px solid #293647;border-radius:6px;padding:6px 8px;max-width:100%;overflow-wrap:anywhere}.messages{overflow:auto;flex:1;padding:21px;min-height:100px;display:flex;flex-direction:column;gap:14px}.message{max-width:85%;align-self:flex-start;background:#202b3b;border:1px solid #2d3b4e;border-radius:13px 13px 13px 3px;padding:13px 15px;font-size:12px;line-height:1.7;overflow-wrap:anywhere}.message.out{align-self:flex-end;background:#273420;border-color:#435337;border-radius:13px 13px 3px 13px}.message .message-text{white-space:pre-wrap}.message-meta{display:flex;gap:10px;justify-content:flex-end;color:#a3b2c5;font-size:9px;margin-top:8px}.message-meta .failed,.message-meta .uncertain{color:#ffb7a1}.attachment{display:block;color:var(--lime);margin:6px 0;font-size:11px}.message img{max-width:280px;width:100%;max-height:250px;object-fit:contain;border-radius:8px;background:#131b25;display:block;margin:6px 0}.message-error{font-size:10px;color:#ffb7a1;margin-top:7px}.composer{border-top:1px solid var(--line);padding:17px 22px;background:#141c28}.composer textarea{width:100%;resize:vertical;min-height:75px;max-height:230px;line-height:1.6;font-size:12px;margin:9px 0}.composer-footer{display:flex;justify-content:space-between;align-items:center;gap:12px}.composer-footer span{font-size:10px;color:var(--muted)}.composer .primary{font-size:12px;padding:10px 16px}.mobile-back{display:none}footer{color:#697b94;font-size:10px;text-align:center;padding-top:16px}.list-empty{color:var(--muted);font-size:12px;text-align:center;line-height:1.7;padding:40px 18px}
@media(min-width:1600px){.desk{grid-template-columns:370px minmax(0,1fr)}}@media(max-width:1100px){.sidebar{width:185px;padding:25px 12px}.sidebar .brand{font-size:12px}.workspace main{padding:24px 20px}.desk{grid-template-columns:280px minmax(0,1fr);height:calc(100dvh - 305px)}.stat{padding:15px}.desk-header p{max-width:290px;line-height:1.6}.person h2{max-width:210px}.conversation-header,.composer{padding:15px}}
@media(max-width:800px){.sidebar{width:64px;padding:20px 12px}.sidebar .brand div,.sidebar-caption,.nav-active span,.nav-link,.sidebar-bottom>span{display:none}.sidebar .brand{padding:0}.brand-icon{width:36px;height:36px}.nav-active{padding:12px;margin-top:30px}.sidebar-bottom{padding:8px 0}.sidebar-bottom button{font-size:9px;padding:8px 0}.workspace main{padding:22px 16px}.stats{gap:8px}.stat{padding:13px 12px}.stat small{display:none}.stat strong{font-size:25px;margin-top:6px}.desk{grid-template-columns:250px minmax(0,1fr);height:calc(100dvh - 266px)}.desk-header h1{font-size:26px}.connection{padding:7px 10px;font-size:10px}.conversation-header{align-items:flex-start}.person h2{max-width:210px}.message{max-width:94%}.context{padding:10px 15px}.messages{padding:15px}.composer-footer span{display:none}}
@media(max-width:600px){.sidebar{display:none}.workspace main{padding:22px 14px 12px}.desk-header{align-items:flex-start;gap:8px;margin-bottom:20px}.desk-header p{font-size:11px;max-width:225px}.eyebrow{font-size:8px;letter-spacing:1px}.desk-header h1{font-size:27px}.connection{max-width:120px;white-space:normal;text-align:center;line-height:1.6;font-size:9px;margin-top:20px}.stats{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:18px;gap:6px}.stat{padding:11px 9px;border-radius:10px}.stat>span{font-size:9px}.stat strong{font-size:23px}.desk{grid-template-columns:1fr;height:calc(100dvh - 278px);min-height:430px;border-radius:14px}.inbox{border:0}.conversation{display:none}.desk.show-detail .inbox{display:none}.desk.show-detail .conversation{display:flex}.mobile-back{display:block;width:100%;text-align:left;padding:0 0 6px;font-size:10px}.conversation-header{padding:14px;gap:8px}.person h2{font-size:12px;max-width:170px}.person .avatar{width:32px;height:32px}.person p{font-size:9px}.status-control select{font-size:10px;padding:7px;max-width:125px}.context span{font-size:9px}.composer{padding:13px}.composer-footer{justify-content:flex-end}footer{font-size:9px}}
.view-link{display:flex;align-items:center;gap:12px;padding:13px;border:0;border-radius:10px;font-size:13px;background:transparent;color:var(--muted);width:100%;text-align:left;margin-bottom:6px}.view-link.nav-active{background:#263221;color:var(--lime)}.view-link:hover{background:#243021}.view-tabs{display:flex;gap:6px;margin:0 0 20px;border-bottom:1px solid var(--line);padding-bottom:10px}.view-tabs button{border:0;background:transparent;color:var(--muted);padding:9px 16px;border-radius:8px}.view-tabs .active{background:#d3fb6718;color:var(--lime)}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(240px,1fr);gap:18px;margin-bottom:18px}.dashboard-card{background:var(--card);border:1px solid var(--line);border-radius:17px;padding:24px;min-width:0}.card-heading{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}.dashboard-card h2{font-size:18px;letter-spacing:-.4px;margin-top:8px}.chart-legend{font-size:10px;color:var(--lime)}.chart-legend span{color:#7ca7fa;margin-left:8px}.activity-chart{display:flex;gap:10px;margin-top:30px;border-bottom:1px solid var(--line);padding-bottom:14px}.chart-column{flex:1;min-width:0;text-align:center}.chart-bars{height:172px;display:flex;gap:4px;align-items:flex-end;justify-content:center}.bar-wrap{width:22px;max-width:40%;display:flex;flex-direction:column;align-items:center;justify-content:flex-end}.bar-count{color:var(--muted);font-size:10px;margin-bottom:7px}.chart-bar{width:100%;min-height:3px;border-radius:5px 5px 0 0;background:var(--lime)}.chart-bar.replies{background:#7ca7fa}.chart-day{display:block;font-size:10px;color:var(--muted);margin-top:12px}.chart-note{color:var(--muted);font-size:10px;line-height:1.6;margin-top:14px}.workload-number{display:block;font-size:54px;color:var(--lime);letter-spacing:-2px;margin-top:12px}.workload>p{font-size:11px;color:var(--muted);margin:5px 0 18px}.mini-metrics{display:grid;gap:12px;margin-top:22px;padding-top:18px;border-top:1px solid var(--line)}.mini-metrics>div{display:flex;justify-content:space-between;align-items:center;gap:10px}.mini-metrics span{color:var(--muted);font-size:11px}.mini-metrics strong{font-size:18px}.workload>small{display:block;color:var(--muted);font-size:9px;line-height:1.7;margin-top:12px}#recent-tickets{margin-top:18px}.recent-row{width:100%;display:grid;grid-template-columns:minmax(0,1fr) 100px 105px;gap:14px;align-items:center;background:transparent;color:var(--text);border:0;border-top:1px solid var(--line);padding:16px 0;text-align:left}.recent-row:hover{background:#1c2633}.recent-person{display:flex;gap:12px;align-items:center;min-width:0}.recent-person>div{min-width:0}.recent-person strong{font-size:12px}.recent-person p{font-size:11px;color:var(--muted);white-space:nowrap;text-overflow:ellipsis;overflow:hidden;margin-top:5px}.recent-row time{font-size:10px;color:var(--muted)}.recent-row .badge{justify-self:start}
@media(max-width:1000px){.dashboard-grid{grid-template-columns:1fr}.recent-row{grid-template-columns:minmax(0,1fr) 90px 90px}}
@media(max-width:800px){.sidebar .view-link span{display:none}.sidebar .view-link{margin-top:12px;padding:12px}.dashboard-card{padding:20px}}
@media(max-width:600px){.view-tabs{margin-bottom:16px}.dashboard-card{padding:18px;border-radius:14px}.dashboard-card h2{font-size:16px}.activity-chart{gap:5px;margin-top:20px}.chart-day{font-size:9px}.chart-bars{gap:3px}.dashboard-grid{gap:14px;margin-bottom:14px}.chart-legend{font-size:9px}.workload-number{font-size:46px}.recent-row{grid-template-columns:minmax(0,1fr) 84px;gap:8px}.recent-row time{grid-column:1;font-size:9px;padding-left:44px}.recent-row .badge{justify-self:end}.recent-person strong{font-size:11px}.recent-person p{font-size:10px}}